PR Strategy & Planning ∙ 9 min read
How Can Social Media Listening Increase Customer Advocacy?
Dominika Kuras ∙ 3 Apr 2024
Social media listening helps track mentions and conversations around specific topics, keywords, phrases, brands, or industries. It helps leverage the insights gained to discover opportunities or create content for your audience. When customers become advocates, their authentic, enthusiastic endorsements can resonate far more compellingly than traditional advertising. By employing social media listening, brands can tap […]
PR Tools & Software ∙ 11 min read
Top 15+ Social Listening Tools for PR Pros - a 2024 List
Mile Zivkovic ∙ 3 Apr 2024
Did you know that all social media networks combined have 4.95 billion users as of November 2023? If you run a business, it's very likely that someone will mention you on social media each and every day. But staying on top of these mentions is easier said than done. Social listening tools are here to […]
PR Tools & Software ∙ 12 min read
20+ Top Sentiment Analysis Tools for PR Pros - a 2024 List
Mile Zivkovic ∙ 3 Apr 2024
Analyzing your brand sentiment is an extremely effective way to gauge public opinion about your brand, as well as create PR and marketing strategies. Sentiment analysis tools do just that - round up your brand mentions and analyze the sentiment behind them, doing the hard work so you can focus on the details. Today, we're […]
Reputation Management ∙ 7 min read
Media Overexposure: How to Take Back Control of Your Media Presence
Abbi Head ∙ 3 Apr 2024
The key to public relations is to get yourself the most beneficial media exposure possible. That means knowing where your name needs to be for public consumption — and at what times, places, and forums. You will be considering your acquisition of positive, technically correct, engaging, and fair coverage. However, do you also think about […]
CSR & Crisis Communication, Reputation Management ∙ 4 min read
Why CSR Is Essential in 2024
Jessica Pardoe ∙ 3 Apr 2024
This article explores why CSR is essential in 2019, and why it looks to be a critical part of PR in the future.
PR Tools & Software ∙ 9 min read
Best PR Software: Comparison Guide w/ Pricing [2023]
Gina Nowicki ∙ 3 Apr 2024
As more and more PR professionals realize their need to turn to PR automation for their day-to-day PR tasks, several serious PR software contenders are on the scene for your consideration in 2023. If you’re on the lookout for PR software, you might have already heard about PR tools like: Prowly Cision Muck Rack Meltwater […]
PR Tools & Software ∙ 7 min read
What PR Pros Dislike About Old-School PR Software
Gina Nowicki ∙ 3 Apr 2024
It’s crystal clear that one of the best PR tools for PR and communications professionals is PR automation software that helps manage everything from media list creation to pitching to media monitoring and reporting. While teams once tried to circumvent the cost and implementation time of these PR tools by building their own PR workflows […]
PR Measurement & Analytics ∙ 11 min read
Fact or Opinion? One Big Flaw of Sentiment Analysis & How Brands Can Get Around It
Miłosz Krasiński ∙ 3 Apr 2024
Sentiment analysis (also referred to as social listening and opinion mining) is used in media monitoring and allows brands to get a real handle on what people are saying about their product or service on the world wide web. It’s been used to a great extent to achieve the following: Get an overview of how […]
PR Measurement & Analytics ∙ 12 min read
Benefits of Social Listening for PR Agencies (with Case Studies)
Mile Zivkovic ∙ 3 Apr 2024
Social listening is one of the easiest ways to track how a brand is perceived online. Besides in-house PR and marketing teams, there is another group that can benefit from social listening tools - public relations agencies. If you're a PR agency struggling to get a seat at the table and prove the effectiveness of […]
PR Tools & Software ∙ 6 min read
Meltwater Pricing - How Much Does Meltwater Cost in 2024?
Mile Zivkovic ∙ 27 Mar 2024
Meltwater is PR software that helps PR specialists track and analyze media coverage, social media trends, and online news. Choosing the right PR tool is challenging; you need to weigh all the pros and cons, feature sets, and, of course, pricing. Today, we’ll discuss Meltwater pricing—how much It costs, where you can find its pricing, […]
PR Tools & Software ∙ 31 min read
45+ Best Social Media Management Tools in 2024
Mile Zivkovic ∙ 26 Mar 2024
For any business worldwide, using social media is a no-brainer with nearly 5 billion users globally. But with over 20 platforms to pick from, the challenge kicks in! Which platforms do I use? And how do I manage them all easily? When it comes to the first question - you can use media monitoring to […]
Corporate Social Responsibility ∙ 10 min read
How to Introduce Public Relations Sustainability into Your Brand or PR Agency
Mile Zivkovic ∙ 26 Mar 2024
Your client is devoted to sustainability and follows the latest trends in corporate responsibility - and you have no idea how to bring those sustainable business practices into the spotlight. Or - the client doesn't want to act sustainably, and you don't know how to persuade him to incorporate it into strategy. Which of these […]
