Wayne Rash

If COVID-19 has you thinking about your business’ communications, you’re probably looking at a voice over IP or unified communications solution. For folks in that boat, here are ten best practices to help ensure success.

For business users, a Voice-over-IP (VoIP) client that works on your smartphones can make a lot of sense. Especially these days when so many employees are working from home using personal devices.

There are a wide range and selection of Infrastructure-as-a-Service (IaaS) solutions that are a key component to IT strategies. We test the top five IaaS solutions to help find the best fit for your business.

It looks like the latest version of Microsoft’s venerable Windows Server operating system has upped its game in the security department.

It looks like the latest version of Microsoft’s venerable Windows Server operating system has upped its game in the security department.

Recent efforts by the Federal Communications Commission (FCC) to fight robocalls and Caller ID spoofing, and to ease 911 access will require changes to your VoIP system, including VoIP software upgrades and reconfiguration.

Yes, of course you need to back up your critical data files, and yes, the cloud has made that task easier. But the cloud and virtualization have also added a whole new aspect to backup and many people are forgetting about it.

Yes, of course you need to back up your critical data files, and yes, the cloud has made that task easier. But the cloud and virtualization have also added a whole new aspect to backup and many people are forgetting about it.

There are ways to tell if a system is infected with invisible malware, at least in some cases. But even once it’s found, doing something to kill it can be extremely difficult. Here’s why.

Wi-Fi 6 is on its way, promising higher wireless speeds, reduced latency, and better IoT support. But while all that is good, there’s also a significant amount of work IT will need to do in order to prepare.

Sophisticated attackers are now using “invisible malware,” a new form of attack that your firewalls can’t stop and your anti-malware software can’t find nor remove. Here are steps you can take right now to protect your servers and network.

Companies are buying their employees the best laptops available, not because they’re executive toys but because they can up productivity and retention, boost efficiency, and even save on per-user IT costs.

IT and the technology sector in general continue to have a diversity issue. It’s not just a hiring problem, but also a legal and business risk. Here we discuss not only why this issue exists, but how to help turn the tide.

World Backup Day was created to encourage people and organizations to back their data up on the last day of March each year. While that’s great, you’re going to have to do a lot better to achieve even basic data safety. The good news is, it’s not that hard to do.

The irony of an operational technology (OT) network with industrial IoT devices is that it represents your single biggest area of vulnerability while also being the network you think about least. That can be critically dangerous.

A demilitarized zone (DMZ) is a type of network segmentation that used to be mandatory for any organization connected to the internet. But the cloud has made a DMZ unnecessary for the majority of IT environments and here’s why.

VPNs are good for more than protecting your data in transit and hiding your location. Enterprise VPN technology can radically increase security, your overall network’s reliability, and even your bandwidth.

Trying to keep your systems up to date can seem like an impossible task, especially in a larger IT shop, but fortunately, you don’t have to do the job all at once.

Losing important information, such as credit card numbers, when one of your vendors is breached won’t be a concern if you virtualize your transactions.

IT is one of those jobs where every new year brings its unique challenges, and 2019 isn’t going to be any different. Your network will get more complicated, security will get more difficult, and new technologies will create new worries.