Steve Dennis

As I often say, I only have two problems with the term “omni-channel”: the omni part and the channel part.

Anyone who follows the machinations of the retail industry will know that many struggling retailers continue to put forth breathless pronouncements of their alleged tr...

Once again I reveal my annual list of bold retail predictions 2024, including the future of AI, the growth of DTC, the outlook for luxury department stores, and a reckoning for disruptor brands.

More retail predictions for 2024 including on Nordstrom, Apple’s Vision Pro, Macy’s, Kohl’s, Temu, Shein JC Penney, WeWork, the Metaverse.

As I’ve been saying for awhile now: Shift happens.

For remarkable retailers, in-store shopping bounced back quickly, and the notion that physical retail is dead or dying continues to be greatly exaggerated.

Saks buying long-term rival Neiman Marcus may create a stronger combined entity but there are many vexing issues to be resolved if and when the deal receives FTC approal.

Recent earnings reports from the world’s top luxury players have mostly brought bad news.

In 2018 I started sharing my annual retail predictions. Here is my latest batch of prognostications for the year ahead in retail

Discretionary categories like luxury and big ticket home purchases performed disproportionately poorly as inflation remained sticky and interest rates remained high.