Steve Dennis

Saks buying long-term rival Neiman Marcus may create a stronger combined entity but there are many vexing issues to be resolved if and when the deal receives FTC approal.

For remarkable retailers, in-store shopping bounced back quickly, and the notion that physical retail is dead or dying continues to be greatly exaggerated.

As I’ve been saying for awhile now: Shift happens.

Once again I reveal my annual list of bold retail predictions 2024, including the future of AI, the growth of DTC, the outlook for luxury department stores, and a reckoning for disruptor brands.

More retail predictions for 2024 including on Nordstrom, Apple’s Vision Pro, Macy’s, Kohl’s, Temu, Shein JC Penney, WeWork, the Metaverse.

Anyone who follows the machinations of the retail industry will know that many struggling retailers continue to put forth breathless pronouncements of their alleged tr...

As I often say, I only have two problems with the term “omni-channel”: the omni part and the channel part.

As much as we may want to dissect how retailers did during the holiday season, the jury is still very much out

While it’s clear that some important shifts did occur during the Covid crisis, it’s also quite apparent that we are now experiencing much more of a “great rebalancing.”

Target is the latest retailer to reveal that it bought too much stuff and will need to take aggressive action to get its inventory levels back into line.

I got a lot of pushback when I wrote a 2018 Forbes piece—and doubled-down in my book—opining that Amazon’s future growth will be increasingly tied to brick-and-mortar retail.

One of the most pervasive retail industry narratives is the belief that e-commerce growth has been massively accelerated by the pandemic. It turns out it’s not true.

Like many things, it’s generally important to follow the money. Which is why how something is ordered is interesting, but understanding how demand is generated and ultimately fulfilled is essential.

As more of these disruptor brands don’t seem to be on a glide-path to profitability, it might be worth considering some lessons from the OG’s of DTC.

At one level, it is admirable that Wayfair, Casper and others have reset the consumer expectations bar on what certain types of products should cost, thereby propelling their ability to steal share from industry incumbents. But I could sell a lot of $20 bills for only $15.

Amazon’s announcement that it was closing all of its Amazon Books, Amazon 4-Star and Amazon pop-up stores seemed to catch much of the retail world unawares.

While we can see that AWS is a huge and growing cash cow, even on a relatively simplistic segment analysis basis, it’s pretty likely that North American Retail is generating plenty of cash.

Predicting the future in the dynamic world of retail—particularly in the throes of a lingering pandemic—may be a fool’s errand. Nevertheless, I am at again.

The US Commerce Department released its monthly retail sales report this morning and within minutes my Twitter feed lit up with gloom and doom takes on the state of shopping.

The US Commerce Department released its monthly retail sales report this morning and within minutes my Twitter feed lit up with gloom and doom takes on the state of shopping.