cbc.ca
It was predicted that the all-self-checkout format would eventually become the norm. But, instead, several big box chains in Canada and the U.S. continue to ditch self-checkout machines at a number of their stores. Some experts and retailers say, in many cases, theft is the main culprit.
5 days ago
cbc.ca
It comes as no surprise to some industry experts: Air Canada hiked its first checked-bag fee by $5 for economy-type fares this week, just two weeks after WestJet did the same.
2 months ago
cbc.ca
An increasing number of countries are adopting regulations to ensure consumers are informed when a manufacturer shrinks its product. Some consumer advocates and shoppers would like the Canadian government to get on board.
3 months ago
cbc.ca
In its ongoing investigation of Terrace Wood, a housing development endorsed by Mike Holmes, CBC recently learned that consumer watchdog Tarion condemned three of the houses. CBC also uncovered documents showing Mike Holmes not only promoted the project, but also a company he’s associated with loaned money to the builder.
3 months ago
cbc.ca
As Canadians grapple with rising grocery prices, they’re becoming more aware — and more infuriated — over food marketing tactics they believe are deceptive.
4 months ago
cbc.ca
Recently, shoppers uncovered both Cheerios boxes and Loblaws-brand chips that weighed far less than what was printed on the package. Find out what happened when CBC News investigated.
5 months ago
cbc.ca
Despite the rise of self-checkout, some big-box stores that previously embraced it have recently ditched their machines and returned to an all-cashier format. Some of those stores say theft and customer preference were factors.
6 months ago
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Air Canada is reaching out to selected passengers, offering to settle their compensation cases stuck in a Canadian Transportation Agency backlog. But several passengers say they were offered far less cash than what they believe they’re owed, and they think the airline was using the CTA backlog as leverage.
6 months ago
cbc.ca
Shrinkflation occurs when a company shrinks a product, but not the price or packaging, making it hard to detect. It has been going on for years, but as Canadians struggle with high food prices, there are growing calls to make the practice more transparent.
7 months ago
cbc.ca
The Canadian Transportation Agency has issued fines to Canada’s major airlines for hundreds of violations related to mass flight delays and cancellations this past summer and in December. But some critics say the fines aren’t tough enough.
about 1 year ago
cbc.ca
The no-tipping, all-inclusive payment model, where staff are paid higher wages and customers pay only the bill, is catching on at restaurants in Canada as people grow weary of the pressure to dole out bigger tips.
about 1 year ago