Sophia Harris

Air Canada is contesting in court an order by the Canadian Transportation Agency to pay a couple $2,079 for delayed luggage. Critics argue the agency's complaints system needs to change so passengers don’t get dragged into court battles. 

The problem of grocers selling underweighted meat and overcharging customers is prevalent and ongoing, a CBC News investigation has found.

CBC News's investigation into underweighted meat has sparked anger among shoppers who are grappling with high food prices. Meanwhile, big grocers are making efforts to convince customers there’s no reason for alarm.

Federal government departments are still allowed to advertise on TikTok despite mounting security concerns about the social media app, CBC News has learned. 

To combat the problem of people stockpiling too many reusable bags, environmentalists recommend retailers find solutions. But so far, major retailers haven’t bought in, raising concerns that profits from bag sales are, at least in part, deterring them from taking action.

To curb a widespread debit card scam, the Canadian Taxi Association has asked Amazon to stop selling generic taxi signs. But the e-commerce giant has declined, saying it's not breaking any laws.

It's apparent that Canadians bagging their own groceries has become the norm at many grocery stores. CBC News explores how we got to this point and why some shoppers aren't happy about it.

Newly available data shows Canada's transport regulator ordered airlines to pay passengers compensation or a refund in half the cases resolved over a recent nine-month period. But most details about these decisions are now confidential, a change that concerns critics.

The Ontario couple was banned from their flight after refusing to check carry-on bags containing valuables and medication. The incident shows the growing problem for airlines as more Canadians vie for often limited overhead space.

Sunwing's appeal case centres on the contentious debate over when airlines can deny passengers compensation for flight disruptions in the name of safety. Ottawa has proposed new rules to help clarify its compensation regulations but can offer no timeline on when they take effect.