Sophia Harris

A Toronto man says he was shocked and devastated when a BMW dealership revoked an offer to buy back his car, telling him an AI chatbot generated the offer by mistake. The dealership has since reinstated the deal, but as Canadian businesses rush to adopt artificial intelligence tools, they face a growing risk of customer backlash if those tools make mistakes.

Air travel continues to be impacted by soaring fuel prices. On Thursday, Air Canada confirmed that, due to the current high cost of jet fuel, it’s halting service earlier than planned on four seasonal flights to U.S. destinations.

The ongoing U.S. travel boycott is showing no signs of letting up. March marked the 14th consecutive month of steep declines, with Canadian return trips to the U.S. plummeting 32 per cent compared to pre-boycott March 2024. Canadians are still travelling, but more are opting for domestic and overseas trips.

The Canadian Food Inspection Agency (CFIA) is cracking down on grocery stores that promote imported food as Canadian. So far this year, the federal food regulator has issued two fines to Loblaw-owned grocery stores for this type of violation. The CFIA has also launched an investigation into labelling and advertising practices at grocer Sobeys’ head office.

Under Canadian laws, drivers must accommodate service animals. But CBC’s Go Public interviewed several customers in Ontario who say they’ve been denied rides by Uber drivers within the past few months, because of their service dogs.

U.S. President Donald Trump’s divisive politics, tariffs and heightened border security have helped drive a decline in international tourism spending in the U.S. Meanwhile, polls and industry experts suggest a surge of Canadian patriotism and perceptions of Canada as a safe and friendly destination helped drive a record-breaking summer for tourism in the country.

Bell Canada says it's cutting about 690 employees, mostly managers, to help reduce debt and drive growth. The cuts follow thousands of company layoffs last year.

At its annual public meeting Tuesday, Canada Post revealed that it continues to bleed cash and hinted at big job cuts through attrition.

Many Canadians continue to boycott travel to the United States, and the U.S. economy is paying the price. A U.S. Travel Association report forecasts a 3.2 per cent decline in international tourism spending in the country for 2025, a loss of $5.7 billion US compared to the previous year.

As snowbirds flock to the border to escape the Canadian winter, many are encountering confusion as they try to comply with new U.S. registration requirements. Here's what we know about the new rules.