Sophia Harris

In an attempt to combat theft, Loblaw is testing receipt scanners at four of its stores, the grocery giant told CBC News. Customers who use self-checkout must scan their receipt’s barcode — confirming that they paid something — which opens a metal gate, letting them leave.

To combat Canada’s growing reusable bag problem, Walmart just launched a recycling pilot program. Sobeys and Loblaw-owned chains are now delivering groceries in paper bags. But some environmental experts argue these solutions don’t quite cut it.

It was predicted that the all-self-checkout format would eventually become the norm. But, instead, several big box chains in Canada and the U.S. continue to ditch self-checkout machines at a number of their stores. Some experts and retailers say, in many cases, theft is the main culprit.

Some retailers are beefing up anti-theft measures, such as locking the wheels on shopping carts, that have raised the ire of shoppers. Loblaw and an industry group says retailers are fighting a rise in organized crime.

Recent changes to the Canadian Transportation Agency’s complaints process broaden the type of decisions airlines can contest in court. Some legal experts say that may lead to more being passengers dragged into legal battles with their airline.

Airline fees are nothing new. But some major carriers have raised the ire of customers by introducing charges for once-complimentary services, like overhead space for carry-on bags and booking flights by phone.

The Ontario couple was banned from their flight after refusing to check carry-on bags containing valuables and medication. The incident shows the growing problem for airlines as more Canadians vie for often limited overhead space.

Newly available data shows Canada's transport regulator ordered airlines to pay passengers compensation or a refund in half the cases resolved over a recent nine-month period. But most details about these decisions are now confidential, a change that concerns critics.

It's apparent that Canadians bagging their own groceries has become the norm at many grocery stores. CBC News explores how we got to this point and why some shoppers aren't happy about it.

To combat the problem of people stockpiling too many reusable bags, environmentalists recommend retailers find solutions. But so far, major retailers haven’t bought in, raising concerns that profits from bag sales are, at least in part, deterring them from taking action.