Travel advisors rely heavily on government advisories and other options to keep abreast of a rising number of protests and other civil disruptions that could impact their clients.
As the virus spreads around the globe, and impacts everything from cruises to airlines, travelers are finding out what their travel protection does and doesn’t cover.
Insurance and trip protection are popular and easy to describe. But travel agents shouldn’t forget about 24/7 on-call nurses and physicians who can direct client medical care in a crisis.
Stranded travelers are furious to find the online travel agency’s call centers are closed, and that the company is not assisting in saving their vacations or processing refunds.