IRS employees at an Austin, Texas processing center must still sort through heaps of paper documents. But digitization tools are being powered on to help.
The White House envisions applications for services like food assistance, Medicaid and other benefits taking 20 minutes, with enrollment coming after just 24 hours.
Although some systems were able to meet performance thresholds for all demographic groups, others did show differentials because of issues with obtaining quality photos of people with varying skin tones.