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Mark Samuels

Mark Samuels

Freelance Journalist at ZDNet

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Mark Samuels
zdnet.com

Agile development can unlock the power of generative AI - here's how - ZDNet

Agile development methodologies proved their strength during the coronavirus pandemic. Now they could provide the key to unlocking the benefits of artificial intelligence (AI).When COVID-19 sent societies into lockdown, CIOs and their teams were charged with creating new collaboration platforms and business models in days and weeks rather than months and years.Also: 3 ways to accelerate generative AI implementation and optimizationA myriad of CIOs told ZDNET during the pandemic that Agile devel…
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5 ways CIOs can manage the business demand for generative AI - ZDNet

Boardroom executives are eager to exploit generative artificial intelligence (GenAI). The demand is creating huge pressure for CIOs and IT professionals, according to Logicalis’ tenth annual CIO Report.Logicalis group CTO Toby Alcock says his firm’s research shows CIOs are in a tough spot. The rest of the business has heard about GenAI’s productivity and cost benefits but doesn’t necessarily understand the challenges of embracing emerging technologies.Also: Global tech spending expected to ke…
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5 ways to prepare for the impact of generative AI on the IT profess...

The rise of generative artificial intelligence (AI) is often seen as a reason to be scared. Some experts believe emerging technologies are developing capabilities to complete tasks quicker and more effectively than their human counterparts.Research suggests technology leaders feel about 17% of IT jobs could be lost to automation. Whether that proportion is correct is up for debate, but what’s already certain is IT professional roles are set to change forever.Also: Want to work in AI? How to piv…
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5 ways to get to the top of the IT profession, according to this CI...

Getting to the top of the IT profession requires a subtle blend of technology savvy and business capability -- and Nigel Richardson, SVP and CIO Europe at food and drinks giant PepsiCo, knows the right mix better than most.“I think where you really add value is when you can understand from a business point of view where the organization is positioned strategically, what are some of the challenges and opportunities, and how you can use technology to create an advantage for the business,” he says…
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Want to be a data scientist? Do these 4 things, according to busine...

Data scientists are in such high demand that the role has been described by Harvard Business Review as “the sexiest job of the twenty-first century.“In an age of artificial intelligence (AI) and machine learning (ML), people who can help businesses collect, analyze, and interpret data are in huge demand, with the US Bureau of Labor Statistics expecting 35% growth in data scientist jobs through 2032. Also: AI breakthrough enables scientists to read Roman scrolls once buried by Mount VesuviusSo,…
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Despite all the AI hype, success depends on just one thing - ZDNet

There’s an incredible amount of hype about the game-changing power of artificial intelligence (AI), but many experts agree the key ingredient to making the most of emerging technology is one thing -- finding the right business use case.Thierry Martin, senior manager for data and analytics strategy at Toyota Motors Europe, explains in a one-to-one video interview with ZDNET how the automotive giant is dedicating time and resources in research and development to the potential of AI.Also: Data is…
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AI will have a big impact on jobs this year. Here's why that could ...

We’re only a couple of weeks into 2024, but one thing’s already clear -- the next 12 months will be the year when artificial intelligence (AI) moves from the margins to the mainstream.While some companies have been using AI and machine-learning technologies to boost operational performance for several years, fewer organizations so far have found ways to put generative AI tools, such as ChatGPT and Microsoft Copilot, into production.Also: Have 10 hours? IBM will train you in AI fundamentals - fo…

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zdnet.com

Can AI make art more accessible? One museum models a safe way forwa...

The past 12 months have seen a rapid rise in both the use of generative artificial intelligence (AI) and a vociferous response to the technology that can be broadly classified in two camps.In one camp are excited amateurs who are using generative AI tools from technology giants, such as OpenAI, Microsoft, and Google, to create content from prompts in seconds. Also: How to write better ChatGPT prompts for the best generative AI resultsIn the second camp are creatives -- from writers and musician…
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5 ways to unlock creative thinking and produce great results at wor...

Great ideas can change your business for the better, but research suggests too many professionals don’t feel confident sharing their ideas. Five business leaders explain how you can unlock creative thinking.1. Empower people to make smart decisionsNeill Smith, head of infrastructure at The Scottish Government, says creative thinking comes from a great internal culture.“There’s often a perception that the higher up you are, the more of a leader you are -- and that’s not right,” he says. “Everybo…
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The future of work is more human than you'd think, say these busine...

If you thought 2023 was a big year for the future of work, wait until you see what comes next.The impact of generative artificial intelligence (AI) will continue to dominate discussions about workplace roles in 2024. Add in pressures for hybrid-working strategies, sustainable operational practices, and the effect of other emerging technologies, and the future of work will be a key talking point for employers and employees next year. What’s already clear is that work today, with its focus on dec…
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4 ways to overcome your biggest worries about generative AI - ZDNet

Generative artificial intelligence (AI) is magic to the untrained eye. From summarizing text to creating pictures and writing code, tools like OpenAI’s ChatGPT and Microsoft’s Copilot produce what seem like brilliant solutions to challenging questions in seconds. However, the magical abilities of generative AI can come with a side order of unhelpful tricks. Also: Does your business need a chief AI officer?Whether it’s ethical concerns, security issues, or hallucinations, users must be aware of…
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How this retailer uses machine learning and computer vision to keep...

When you’re a home improvement specialist with thousands of outlets throughout the US, it can be tough to keep track of products across stores and warehouses. Add in the complication of Black Friday and a busy holiday period and the challenge seems almost intractable.Yet The Home Depot is meeting this test head-on by using a mix of machine learning (ML) and computer vision technology to help staff find products for customers quickly and effectively.Also: Two breakthroughs made 2023 tech’s most…
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6 ways to be a great mentor at work (and how it helps you too) - ZDNet

Mentorship programs can produce valuable gains for employees and their firms, according to research from the Harvard Business School. Mentees are more productive and more likely to climb the career ladder, which can help boost company revenues. So, what does a great mentor look like? Six business leaders tell us how you can be a great mentor to up-and-coming professionals.1. Create the right environmentNeill Smith, head of infrastructure at The Scottish Government, says great mentors empower th…
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The 3 biggest risks from generative AI - and how to deal with them ...

It sometimes feels like everyone everywhere is dabbling in generative artificial intelligence (AI). From developers who are producing code to marketers who are creating content, people in all kinds of roles are finding ways to boost their productivity with emerging technology.The rush to take advantage of AI means analyst Gartner believes more than 80% of enterprises will be using generative AI application programming interfaces, models, and software in production environments by 2026.Also: AI…
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The data skills gap keeps getting bigger. Here's how one company .....

It’s no good having an executive board that recognizes the importance of data if you haven’t got the specialist skills in your company to exploit its information assets.More than half (54%) of digital leaders globally say a skills shortage is preventing them from keeping up with the pace of change, according to recruitment specialist Nash Squared’s annual Digital Leadership Report.Also: Employee skills gap: The biggest impediment to business adoption of generative AIThe survey shows the biggest…
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AI and automation: Business leaders adopt small-scale solutions for...

Business leaders recognize automation is changing the way companies operate. The hope is that automation -- whether it’s in the form of robots, machine learning, or artificial intelligence (AI) -- will make us all more productive in the not-so-distant future.However, getting to the point where automation enhances our working life is far from straightforward. Despite the cacophonous hype associated with AI during the past year, experts suggest emerging technologies must be explored in a careful…
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The metaverse has virtually disappeared. Here's why it's generative...

If a year is a long time in technology, then two years is practically a lifetime. At the back end of 2021, everyone was talking about the metaverse. Two years later and practically no one is talking about it (except, perhaps, Mark Zuckerberg). So, what went wrong?One of the big issues is hype. It can be tough to deliver on the massive excitement associated with a new technology. Just ask the people who worked on the blockchain.Also: 4 ways to detect generative AI hype from realityIn many ways,…
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5 essential traits that tomorrow's AI leader must have - ZDNet

If your company isn’t already implementing artificial intelligence (AI) technology, then it will be during the next few years. Also: AI at the edge: Fast times ahead for 5G and the Internet of Things From machine learning and analytics to bots and generative tools, AI is being embedded in technologies and businesses around the globe.Someone senior in the organization will need to oversee these implementations. So, what are the five essential characteristics that make up a successful AI leader?…
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6 ways business leaders are exploring generative AI at work - ZDNet

It’s taken just a year since the launch of ChatGPT for generative artificial intelligence (AI) to create a step change in how we view work and complete our tasks every day. Also: 6 AI tools to supercharge your work and everyday life Depending on who you believe, generative AI is going to either help us work more efficiently or leave most of us unemployed. The key task for professionals and their businesses right now is to explore how generative AI can be used to make us more productive.Six busi…
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Does your business need a chief AI officer? - ZDNet

From automation to machine learning and generative artificial intelligence (AI), emerging technologies are changing the companies we work for and the roles we fulfill. While it’s already clear these technologies will have a big impact on repetitive manual tasks and mid-tier managerial responsibilities, what do AI and automation mean for the upper echelons of the organization? CIOs are traditionally the executives who oversee technology within a business. These custodians are a steady hand when…
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5 ways to get people to buy into your idea at work - ZDNet

Senior executives like to say their business fosters a collaborative culture, but many professionals don’t feel confident to voice an opinion. So, when you’ve got what you think is a great idea, how can you get the ears of your senior colleagues (without ruffling feathers)? Five business leaders give us their top tips.1. Demonstrate the benefitsThierry Martin, senior manager for data and analytics strategy at Toyota Motors Europe, says the best way to get people to buy into your idea without up…