Jeff Kagan

Can Verizon Consumer Group CEO Sowmyanarayan Sampath improve customer care?

Recently, I have been reading an increasing number of news stories and opinion pieces about how we may be in an AI growth bubble. I am not sure whether I

Comcast CEO Brian Roberts is publicly admitting they have a problem — that’s good news, and it is the first step in the right direction.

Trump blamed AT&T for a bad call on Truth Social, but today’s complex telecom networks make assigning fault less clear.

The United States Secret Service discovered a dismantled a threat to the telecommunications systems close to the United Nations.

Verizon and T-Mobile announced new CEOs — will AT&T?

5G Fixed Wireless Access is a relatively new technology that offers plenty of wireless broadband benefits to the home user. FWA is becoming a real

Wireless and telecom will be key beneficiaries of the AI revolution. The reason is simple: AI must be connected to everyone and everything to function. 

Something is starting to happen at Verizon, and so far, while it is still very early, I like what I am seeing. Historically, Verizon has always seemed to

CES 2026 is coming quickly. This time around, things will be very different thanks to AI. With all the noise and chaos, just getting noticed will be tougher than ever.