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Jeff Fromm

Jeff Fromm

Contributor at Forbes

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Influence score
65
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Location
United States
Languages
  • English
Covering topics
  • General Assignment News
  • Sports

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Recent Articles

forbes.com

Luxury Travel’s Next Frontier Is Choice

Luxury travel means different things to affluent consumers. In some cases it is about choice and being able to engage in a hyper local experience. The traditional definitions of luxury are evolving.
forbes.com

How Amex Travel Will Use Brand Trust To Win The Luxury Consumer

Amex Travel is looking to increase their infrastructure and efforts to win the new luxury consumer. Acquisitions, AI and brand trust will all matter.
forbes.com

AI Agents Will Become The New Gatekeepers Of Customer Loyalty

AI Agents Will Become The New Gatekeepers Of Customer Loyalty
forbes.com

LinkedIn's CMO Says Gen Z Is Rewriting The Rules Of Trust At Work

LinkedIn released new research on Gen Z at work. The study suggests that AI-generated content requires a trusted human voice to ensure credibility.
forbes.com

How American Express Will Drive Innovation Through An AI Mindset

Amex President shared thinking about AI, empathy and an innovation mindset that he hopes will allow Amex to lead on giving customers more support.
forbes.com

Ultra High Net Worth Consumers Value Time As Private Aviation Benefits

Ultra high net worth consumers are fueling growth in the private aviation space. The US has a significant minority of total UHNW consumers.
forbes.com

Gen Z’s New Social Network May Be The Fitness Studio

Gen Z is driving many of the new fitness trends. But in this research from ClassPass Gen Z is also looking to find new relationships with people who have common interests.
forbes.com

Luxury Travel Needs To Include Saving Time And Moments To Unwind

Consumers want more moments to unwind in their travel journeys according to Collinson's research.
forbes.com

How Point.me Is Trying To Make Travel Loyalty Feel Less Like Homework

Travel loyalty will only have less friction when redemption is seamless. That's the issue Point.me is trying to solve.
forbes.com

Why Trust, Not Tech, Will Determine AI Adoption In Business Travel

Trust will drive AI adoption. In this interview AMEX GBT exec talks about how trust impacts usage.
forbes.com

Expedia Is Using AI And Sports Tourism To Build A Connected Journey

Expedia is using AI and sports tourism as a path to stay connected to consumers.