Jac Roper

The charges will come into effect on 28 February

A consumer that alleges a retailer conned them out of a lottery win is looking to safeguard the process for others

Jac Roper helps a retailer who was missing nearly £7,000 of payments

Jac Roper hears from a retailer feeling threatened in his own store

Jac Roper looks at the coffee machine options available to retailers

Subhash Varambhia questions the value of PCCs

Jac helps a retailer who was struggling to get money owed from Worldpay

Jac Roper hears from a retailer who learned a tough lesson in contracts

Jac Roper shares Ritesh Rai's story about getting caught up in lengthy contracts

In her final column on Convenience Store, Jac Roper shares some of experiences of helping retailers