Gretchen Salois

Online payment system PayPal Holdings Inc. is accepted at 82.8% of the online retailers ranked in Digital Commerce 360’s Top 1000.

PlushBeds invests in understanding why organic materials and premium mattresses are important to customers.

Inflation is top of mind for online holiday shoppers. Three merchants discuss earlier holiday promotions and how much inventory to put on sale.

Amazon.com Inc. shoppers will be able to pay with peer-to-peer mobile payment service Venmo at checkout on Black Friday.

Retailers find different ways to stand out among competitors when selling on marketplaces like Amazon.

Customers began sending selfies and tagging ILIA Beauty on social media to help them find the right foundation shade.

Siemens Healthineers’ Dan Renda says the graying of the world’s population is an opportunity for its already surging ecommerce business.

Customer checkout surveys provide a wealth of valuable information as portable blender manufacturer BlendJet steers online sales to its own DTC website and limits exposure on other retailers’ websites while avoiding Amazon altogether.

Hickory Farms uses its email strategy and product line expansion to retain customers it gained during the beginning of the pandemic.

As third-party cookies fade away, fitness brand Bala invests in software to pinpoint the data most important to the customer experience. Since expanding its product assortment, AOV increased by nearly 30%.

Shoppers began the hunt for holiday deals earlier in the season, a carryover from pandemic-fueled shipping and supply chain woes in 2020. Retailers also prepared in advance, anticipating delays and interruptions. And the clear message to shoppers: buy early or risk going without.

Online watch and accessories retailer MVMT says shoppers are veering away from functional products and back to fashion-focused items. With 50% of total sales expected in Q4, the giftable brand is expanding holiday promotions while maneuvering a rocky global supply chain.

With many B2B companies experiencing “portal fatigue” when managing various methods of online invoicing and payments, the B2B payments technology market is offering an array of new tools that streamline the chores in accounts receivable and accounts payable. The B2B payments industry is evolving wit…