Glenn Llopis

Technology can improve patient experience in the digital era, but there are still many barriers. Learn about the possibilities and what’s keeping them from becoming real.

Learn how to build a trusted healthcare brand by first embodying trust, by meeting the needs of younger generations, and by accounting for what matters to the individual.

Learn from two doctors why the U.S. healthcare patient experience can’t improve until the entire industry is overhauled.

Four lessons from nurses on how CEOs and others can lead with personalization, advance new ideas, connect with employees, and keep the workforce engaged.

Learn why it’s so hard to transform healthcare, from operations administrators talking about misaligned incentives, new technologies, and why healthcare is unique.

Learn why seeing patients as individuals—honoring their values and family dynamics—can pave the way for a more inclusive and effective approach to healthcare.

Learn to invest in employees in ways that support their humanity. Authentic investments are the only way to show potential employees the personalization they crave.

Learn the five indicators that will help you measure whether or not your organization practices personalization.

These four leadership skills are essential if you want an organizational culture that promotes personalization.

Learn how your organization’s culture might be blocking your efforts to treat patients and employees with the personalization they crave.

Learn about healthcare’s fatal flaws, and how to fix it by embracing a personalization mindset to put patients first.

Investigate the healthcare paradox driven by a desire to help people, yet employees feel uncared for. Uncover the disconnect between caregiving and employee care.

Personalization is shaping healthcare’s future, but healthcare leadership has not been trained to practice personalization. Leaders need an entirely new way to think.

Unlock resilience strategies with insights from industry leaders at GM, UOPX, and PNC Healthcare. Embrace failure, overcome friction, and foster a ‘learn-it’ culture.

If we try to transform before we even know how to activate the talent and capacity within our organizations, we won’t be ready.

This is the level at which it’s easy for individuality to be sacrificed in the name of efficiency, as leaders struggle with creating systems to manage dozens, hundreds...

Discover the nuances of building resilient teams while promoting diversity of thought, leveraging insights from Gen Z, and utilizing AI in problem-solving.

In an era where rapid change is the norm, the skills and knowledge that once defined professional relevance may no longer suffice.

Explore the crucial role of resilience and reinvention in volatile times. Insights from the 2023 LAOP Summit, featuring Chris Lynne, University of Phoenix president.

Explore the power of resilience and reinvention in business strategy with examples from University of Phoenix and City of Hope.