Emily Stewart

People are using AI to call customer service, negotiate bills, or cancel subscriptions. Companies are working out how to handle these bot callers.

Carpool, grades, teacher announcements: There's now an app for every school activity. And it's baffling the parents who have to manage all the tech.

Millions of new golfers have flooded the sport. Old-school players loathe the music, clothes, pace, and culture they brought with them.

Zyns revolutionized nicotine intake, and now Americans are obsessed with putting pouches in their mouths for everything.

People are using GLP-1s to cut back on alcohol use disorder, but there are already three FDA-approved drugs: naltrexone, acamprosate, and disulfiram.

Employers are saving money by scaling back on wellness benefits for their employees, like gym membership discounts and free fitness apps.

Online pharmacies are using a loophole to continue selling cheap weight loss drugs that are modeled on Ozempic and Mounjaro, despite new FDA rules.

Spending by rich Americans is fueling the economy. And if they pull back, it could help push the US into recession.

Trump's bum-rush first month in office has left businesses scrambling to win over the president, avoid his ire, or simply figure out what's going on.

E-commerce is great for a lot of things — snagging sales, stocking up on staples, buying stupid stuff we really do not need. But people’s voracious appetite for online shopping does appear to have its limits, specifically when it comes to luxury.The expectation has long been that e-commerce would revolutionize luxury, just as it has so much of retail. It killed many malls and bookstores; it made Walmart go digital; it transformed shipment and logistics operations across the globe. So why wouldn’…

American Express used to be your dad’s card. OK, your rich dad’s card. Or, fine, your rich friend’s rich dad’s card. But now, for a growing cohort of Gen Zers and millennials, it’s their card, too. Amex has cracked the code with the youngs, and it’s managed to do so without giving up its prestige image.American Express has long been viewed as the fancy credit-card company. Its products were historically seen as being for jet-setters and the wealthy, with wealthy usually translating to older. The…

Jay Powell would very much like to stay out of politics, especially in an election year. The Federal Reserve chair doesn’t want to be perceived as having a horse in the race come November, especially when one of said horses — Donald Trump — is definitely going to be attacking him from any angle he can.Powell, who was appointed as Fed chair by Trump and then reappointed by Joe Biden, has gone to great lengths to emphasize that the central bank is above the political fray. He has repeatedly emphas…

At the start of the year, I decided that I would become America’s bravest woman. I would frame some art on my own.Getting something framed professionally is super expensive, so I was convinced that this would be a herculean task — requiring precision and craft to justify such a high price tag. Ultimately, the endeavor turned out to be painless. With a handful of frames I bought online and, briefly, the help of a butter knife, I accomplished in an hour what I’d assumed would take me all day. My f…