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Donna Airoldi

Donna Airoldi

Senior Editor, Lodging & Meetings at Business Travel News

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Location
United States
Languages
  • English
Covering topics
  • Travel
  • Public Relations

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Recent Articles

businesstravelnews.com

Buyers' Ratings of Airlines Rise as Delta Again Takes Top Spot

BTN's 2025 Airline Survey saw travel buyers offer slightly higher ratings overall to their airline partners than they did last year. Delta won the overall rankings for the 15th consecutive year, while Southwest retained second place for a fourth year, despite declining scores. Plus, JetBlue joined the roster of qualifying competitors.
businesstravelnews.com

Malaysian Airlines Names Bakar CEO, Ismail to Retire

Malaysia Aviation Group has named Malaysian Airlines COO Nasaruddin Bakar as president and group CEO of the carrier, effective Jan. 31.  
businesstravelnews.com

Cirium: October N. American Airline On-Time Performance Drops

After an increase in September, October North American airline on-time performance dropped 2.6 percentage points month over mont, according to aviation analytics company Cirium.  
businesstravelnews.com

Qantas Names Jetstar Asia CEO to New Executive Role

Jetstar Asia CEO John Simeone will return to Qantas in the newly created role of executive manager of offshore sales and alliances, effective Dec. 1.  
businesstravelnews.com

Airline Executives Urge End of Gov't Shutdown

Airline executives urged an end to the government shutdown, emphasizing its negative impacts on transportation and the economy, while praising essential workers maintaining safety despite unpaid status. They call for a clean continuing resolution to prevent further delays during the holiday season.
businesstravelnews.com

American Names Oneworld CEO Pieper Chief Commercial Officer

American Airlines has named Oneworld airline alliance CEO Nathaniel Pieper as its new chief commercial officer, effective Nov. 3, American CEO Robert Isom announced during a Thursday morning earnings call. 
businesstravelnews.com

Delta, Korean Air Close Deal for WestJet Stakes

WestJet and its majority owner, Onex Partners, have completed the sale of 25 percent of the airline to Delta Air Lines and Korean Air, the Canada-based carrier announced.
businesstravelnews.com

Cirium: September N. American Airline On-Time Performance Soars

Delta Air Lines retained its first-place ranking in September North American airline on-time performance as the average for the category jumped 7.1 percentage points from August, according to aviation analytics company Cirium.  
businesstravelnews.com

Virgin Atlantic Names Koster CEO

Virgin Atlantic has named chief customer and operating officer Corneel Koster as its new CEO, effective Jan. 1, the carrier announced Monday.  
businesstravelnews.com

Enterprise Tops J.D. Power '25 Car Rental Satisfaction Survey

Enterprise dethroned National at the top of J.D. Power's annual 2025 North American Car Rental Satisfaction Study, J.D. Power announced Wednesday.   
businesstravelnews.com

IATA: Int'l Demand 'Dominant Driver' of August Air Growth

In a continuing trend, August international air demand, as measured in revenue passenger kilometers, was the "dominant driver of growth" for global air travel, according to the International Air Transport Association.  
businesstravelnews.com

Alaska Airlines Names Berry COO

Alaska Air Group has named Horizon Air president Jason Berry as Alaska Airlines' new chief operating officer, effective Nov. 3, upon the retirement of current COO Constance von Muehlen.  
businesstravelnews.com

Air France-KLM, SAS Expand Codeshare

Air France-KLM and SAS have expanded their partnership with additional codeshare flights, the carriers announced Tuesday.  
businesstravelnews.com

AI in Air Pricing: Why It Matters for Buyers

Delta's use of AI in pricing has sparked concerns about individual fare pricing and data privacy, but Delta denies using personal data for pricing. AI in airline revenue management isn’t new, though it raises transparency and predictability issues, affecting travel management. Also, there's the specter of bot-driven collusion.
businesstravelnews.com

British Airways to Increase U.S. Flights for Summer 2026

British Airways will expand flights to U.S., Thailand, Jamaica and Middle East destinations for summer 2026, enhancing connectivity and frequency.
businesstravelnews.com

Cathay Appoints Lam to Oversee Americas

Cathay Pacific appointed Cindy Lam as SVP of the Americas, effective Sep. 1, succeeding the retiring Chris Vanden Hooven. Lam has been with Cathay for 24 years, most recently as general manager of customer care.
businesstravelnews.com

The Rise of AI-Powered Travel Attacks

AI is enhancing travel scams, making them more convincing and harder to detect. Scammers use tactics like deep fakes and phishing to deceive travelers. Corporate travel managers should educate travelers about warning signs and ensure proper protocols are in place to prevent falling victim to these scams.
businesstravelnews.com

Virgin Atlantic Names Hodges VP of the Americas

Virgin Atlantic has appointed as VP of the Americas Dave Hodges, currently head of operations for the carrier at London Heathrow, effective Oct. 1.  
businesstravelnews.com

Cirium: Delta Tops July N. American On-Time Performance

Delta Air Lines is back in the top spot for July North American on-time performance for the first time since March, according to the latest report from Cirium.   
businesstravelnews.com

Qantas Updates Cyberattack, Experts Counsel Data Safety Plan

Qantas this week confirmed that 5.7 million unique customers' data was in the system that was breached last week by a cyberattack, the third airline breach in as many weeks, yet again highlighting what experts called the necessity for travel managers to have data-protection action plans.
businesstravelnews.com

Cirium: Air Canada Retains June N. American On-Time Top Spot

Air Canada in June for the second straight month led North American airlines in on-time performance, according to  Cirium. The overall North American June on-time average, however, declined again.