Dion Hinchcliffe

As Web3 becomes a major new industry in the startup technology sector, the question is increasingly asked, as it has been with each prior cycle of digital innovation: How it will involve business and IT?

As the world sends many workers back to the office this year, a large cohort is remaining behind. Businesses that hope to keep the two connected, yet preserve the productivity dividend of work from anywhere, must also rethink their workplaces.

The classic approach to enterprise content management was to provide a central place to edit and publish content. But in a world filled with hundreds of digital channels, and dozens of types of devices, the traditional content management platform has become a spoke on a hub. A new approach to ECM is…

Microsoft has turned Microsoft Teams into a powerful platform for team collaboration, taking advantage of their long experience in building some of the world’s most popular tech platforms. Will this translate into long term success for the popular collaboration service?

The trend of working from afar is experiencing a major boost as businesses shift to digital channels and more people avoid physical gatherings. Here are key approaches and tools to get the most from remote work.

Most organizations continue to struggle with the complexities and rapidly shifting requirements for delivering an effective, or even average, digital customer experience. The two top-level executives most responsible for this, the CIO and CMO, still have their work cut out to close ranks further and sustainably deliver on what has become the most defining aspect of business today.Once a fairly straightforward affair involving a Web site, social media presence, and a mobile app or two, the realit…

A new generation of IT leader has been arriving on the scene, more in-tune with the business, more collaborative, and with better soft skills, but a legacy tangle of tech stands in the way of moving towards the future.

Technology has long been used to improve how we learn, but today’s digital advances, particularly with social media, have taken learning in powerful new -- and for some -- entirely unexpected directions.

It’s impressive how much the enterprise technology landscape has changed in just a year. While some priorities remain unchanged, important new players have emerged that business and IT leaders must consider in their plans this year.

The enterprise world of technology is finally catching up with the consumer world. Here are some representative examples of new enabling products for faster digital change.

After years of incremental progress, the enterprise collaboration industry is currently seeing a burst of innovation that’s led to several new approaches that have real potential to become digital workplace breakthroughs.

As a confluence of new apps and devices steadily flow into the enterprise, they’re encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do?

A funny thing happened along the way to using technology to better connect with the marketplace: The CIO and CMO both decided to have a hand in it. How will they agree and align in 2017 as digital becomes central to the end-to-end customer experience?

As the push for digital transformation reaches an all-time high, CIOs are increasingly focusing on bringing their entire organizations into the digital future, all while preventing even the smallest hiccup in operations. It’s a tall order.

As companies increasingly seek to update and modernize their digital workplace, along with the supporting skills their workers, they frequently struggle to determine what an effective organizing principle should be.

The ambitious tech company’s cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers?

It’s a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction.

Software development can be carried out by almost anyone with only a little technical know-how. This is unleashing a new generation of business coder, along with a matching wave of grassroots apps that solve long-neglected problems in the enterprise.

While there is a relatively small short list of platforms suitable for large enterprise needs, two recent entrants, and some maturing contenders, are shaking things up in 2016.

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why.