Diana Zlomislic

A Toronto man has been charged with mischief interfering with property and causing a disturbance.

Lula Lounge says the nightclub is offering Sabrina Grozdanovski a $3,000 settlement after she had an allergic reaction to eating a cake with walnuts in it.

Hazel Maki, 84, finally received a refund from Koodo after Star advocate Diana Zlomislic stepped in. "I think they were really hoping I'd die before they paid me," the retired

Star advocate Diana Zlomislic takes a deep dive into Ontario's Travel Industry Act and wonders whether its regulator, TICO, is misinterpreting the regulations to the detriment of consumers.

Viva Fortuna Beach by Wyndham says 'at no point was the hotel deemed unsafe for guests.' Travellers on March Break holidays tell a different story.

Even gift cards kept under lock and key by retailers are vulnerable to bad actors with the will to steal.

Walmart Canada says they aren't aware of widespread issues pertaining to e-gift cards, but an online forum grew as people reported similar problems with balances disappearing. Were they hacked?

Canadian regulations require airlines to seat children near a parent free of charge, yet passengers still report being separated from their kids by Canadian airlines.

Air Canada faces an investigation after a family’s 20-month-old daughter was booked to sit alone. Regulations require airlines to seat young children with their families.

Readers and experts weigh in after report of a $1,400 auto repair job due to water in the gas tank. As it turns out, gas station tanks aren’t so infallible.