The scammers posed as agents of the Federal Reserve and told a woman that to protect her money and bank accounts accessed through the computer, she should purchase gold bars.
A video circulating on social media has prompted concerns about the safety of credit card information at gas pumps, claiming that scammers are using stickers with microchips to steal information.
Scammers are posing as debt collectors to frighten individuals into paying money they don't owe, but consumers have rights under the Fair Debt Collection Practices Act to protect themselves.
The FBI said scammers are sending out these messages hoping potential victims will disclose their "protected health information, medical records, and personal financial details."