Brian McKenna

Salesforce has launched Agentforce 360, a platform for agentic AI, integrating Slack as its interface.

Cloudera research finds only 9% of organisations have fully AI-ready data, with siloed data and security major barriers to enterprise AI success, as well as gender bias in AI development.

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact centre agents.

Nato has chosen Oracle and Druid to secure private 5G networks for cyber defence, war gaming and research, using Oracle Cloud and edge technology.

Jaguar Land Rover (JLR) is to resume car production after a £1.5bn government loan guarantee amid its cyber attack fallout. Debate is growing over the bailout and insurance.

England’s triumph at the Women’s Rugby World Cup also saw the debut of generative AI for real-time broadcast rugby match analysis

Co-op reveals £206m costs from April cyber attack, with revenues hit, member data stolen and shelves emptied, exposing major retail supply chain vulnerabilities.

The government is considering buying car parts from JLR’s supply chain to sell them on to the company once it recovers from the August cyber attack.

The NCA has arrested a man in West Sussex over the cyber attack on Collins Aerospace that disrupted Heathrow and other EU airports. He has been released on conditional bail.

Jaguar Land Rover is extending its production shutdown caused by the 31 August cyber attack into next month, as government ministers drop by and supply chain workers lose wages.