Anne Drewa

Before proceeding with the refund process, Sunwing requested Marie Shields sign a “release form” which included a strict confidentiality clause.

The Vancouver resident and father of three says he’s been collecting reward points with the loyalty program since 2018 but now he can no longer redeem any points.

Jill St. Marie says she kept topping up the oil and thought she had a fix until she says her vehicle started losing power uphill.

Back in April, Zorina Mellis, who is from British Columbia, says she rented an apartment in Santa Monica through the Airbnb platform for six weeks.

Jason and Susan Lyne say money was being withdrawn monthly from a joint RBC account they share with their daughter without their authorization.

“It makes me feel like I got scammed. Like they cheated me. If it's not free parking say it's not free parking,” Dan McGillivray told Consumer Matters.

Jeremy Brady says he’s thankful he reached out to Global News: “Until I talked to Consumer Matters until you guys reached out, absolutely nothing was happening."

The tribunal said to Consumer Matters for Air Passenger Protection Regulation related disputes not yet assigned to a tribunal member for adjudication those disputes are on hold.

The B.C. resident sold two Eagles Sphere tickets on the resale platform for the Oct. 19, 2024 concert in Las Vegas for CDN$4,922.26

‘I feel duped’: B.C. woman falls victim to elaborate Uber scam