ft.com
Having to get along with different kinds of people is a normal part of working life, and some disagreement is inevitable. In fact, it is even a sign of a healthy business, experts say. “Conflict is a sign of a high-performance workplace . . . of people who care, people who are passionate,” says Leigh Thompson, professor of dispute resolution and organisations at Kellogg School of Management at Northwestern University, Illinois. Conversely, organisations where people are too fearful of confront…
10 months ago