Suzanne Kapner

But as they tighten security, retailers along with consumers say there is a fine line between deterring criminals and annoying honest customers.

The maker of workout gear built a multigenerational following. Can it last?

Performance fabrics move from workout gear to business attire—with some odorous downsides

Data from consumers, retailers and railroads signal weaker holiday shopping than recent years. Expect discounts on days like Black Friday, Cyber Monday and the weekend before Christmas.

Consumers are shifting away from store credit cards as brand loyalty wanes and interest rates rise

Luxury downturn adds urgency to long-simmering deal talks, but the chains haven’t been able to agree on terms

Actually, this Christmas, the office annoyance may have found its handiest use yet: Kids are using their skills to craft businesslike wish lists to avoid the holiday dread of unwanted gifts

Some analysts say retailer’s ownership of hundreds of stores is key to investors’ buyout bid

Bracken Darrell is trying to engineer a turnaround at Vans’s parent company. Step one was figuring out where it went wrong.

At Vans, innovation stalled as the company remained focused on selling shoes designed in the 1970s while many consumers gravitated to more comfortable alternatives