Steve Finlay

Some ads do score, but those that tell complete stories with likable characters hit home runs.

Six foreign-brand entrants are in Cars.com’s top-10 list of vehicles made in the U.S.

Early on, the most stores on the list were Chevrolet and Ford dealerships. Today, the leaders are Toyota and Honda.

The “portable showroom” case allows consultants to show as well as tell, says Melissa Centra, CEO of Eview 360, a design firm that created the carry-along.

Industry-specific technology allows car dealers to track buyer behavior like Amazon does.

A goofy thing about 1950s TV shows was how unabashedly they plugged products. Milton Berle looked in the camera and talked about splendiferous Buicks. Dinah Shore sang and danced to See the U.S.A. in Your Chevrolet so joyfully you expected a ’57 Impala and Bel Air to join her on stage for a conga line. We’ve come a long way from such old-timey approaches, right? Wrong. Product placement is alive and

Nissan’s luxury brand is appealing to sports coupe buyers who appreciate beauty but look deeper than just that.

The auto maker has gone from 900 to 640 U.S. stores.

The segment has seen a cadence of automakers introducing markedly upgraded models.

Lenders still rely on automated decision-making to reject loan requests. But many loan approvals are back in human hands.