Robin Murray

Olivia Jones worked at Classic Collection before brand’s closure

River cruise and tour operator claims Riva AI will ’shake up the travel trade’

Club Avandra aims to offer ’stylish, curated, expert-led experiences’

Term of Diverse World chairman Jamie Gardiner will end on December 4

World Travel Holdings boss says influx means drop in quality

But operator still expects destination to be among most popular by end of year

Behavioural psychologist encourages firms to maintain human voice

Annual conference to take place between October 12-14

Sector reaping rewards of improved communication, Abta’s Travel Convention hears

Added ease of using agent or operator most common reason given