Rayna Katz

Could recruitment and retention problems stem from how management interacts with - and treats - employees, along with some issues in the structure of industry work? Neel Shah, President at Hotel Evolution and Del Ross, Chief Revenue Office at Hotel Effectiveness, think so.

Article - The Future Looks Bright - 5 Travel Trends to Track - PwC - To understand the latest shifts in travel expectations, attitudes and behaviors - as well as the sustainability of those shifts - PwC surveyed more than 1,300 US consumers in April 2021 and compared the results to earlier surveys …

Recent weather disasters, social unrest and a heightened awareness of racial bias have prompted hoteliers to double down on their commitments to become better corporate citizens and do more to address environmental, social and governance (ESG) issues.

Hotels struggled to remain upright in 2020: just breaking even was considered a monumental feat. In order to do so, many hotels were forced with the unenviable - though necessary - task of slashing services where they could. One of the most remarkable was and continues to be the suspension of daily…

When the pandemic shut down travel, forcing hoteliers to furlough or layoff large swaths of their teams, employers weren’t thinking about the long-term impact—they were in crisis mode, trying to staunch the bleeding.

The continuing popularity of work-from-home arrangements, the COVID-19 induced reluctance of both individuals and companies to get back out on the road, and issues throughout the travel supply chain are all converging to create a less-than-hospitable environment for individual business travelers.

Now, as the industry gears up to get back to business, what will hoteliers do to control labor costs? How many measures that have been deployed over the past year to avoid the destruction of gross operating profit will remain in place?

Several new and recent reports indicate that sales are lagging while large swaths of existing home owners are relocating specifically to cut costs.

Located in New York State, the eatery is meant to leverage the increased popularity of food delivery, versus dine-in experiences, due to the Coronavirus.