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Nancy Luna

Nancy Luna

Restaurants Correspondent at Insider

Contact this person
Email address
n*****@*******.comGet email address
Influence score
75
Location
United States
Languages
  • English
Covering topics
  • General Assignment News
  • Food
  • Commerce

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Recent Articles

businessinsider.com

A restaurant run by robots comes to New York CloudKitchens - Business Insider

If you’re in New York City and ordering a healthy meal for delivery, there’s a chance a robot might help make your meal.Wellness food brand Better Days is officially debuting today inside Travis Kalanick’s CloudKitchens commissary kitchens. The virtual brand can only be found on delivery apps like DoorDash and Uber Eats. Better Days joins restaurants like White Castle, Chipotle, and Sweetgreen in testing robots that perform mundane kitchen tasks such as assembling rice bowls, peeling avocados, a…
about 1 year ago
businessinsider.com

Burger King Franchisees Continue to Shut Down Locations. - Business...

More Burger King restaurants are closing, according to various news outlets. The latest restaurant closures will be in Florida, New York, and Nebraska. Franchisees announced 26 store closures in Michigan in March and 27 closures across seven states, including in Nabraska, Utah, and Minnesota in April.The recently closed locations in Nebraska have been open for at least 40 years and were run by the same franchisee who closed 27 stores in the spring, according to the Lincoln Journal Star.In Long…
about 1 year ago
businessinsider.com

The Best Mobile Apps of the Nation's Top 10 Restaurant Chains - Bus...

One of the most significant innovations to hit the restaurants in the nearly two decades I’ve been covering the industry was the introduction of the mobile app. The movement was led by digital pioneers such as Starbucks, Chipotle, Taco Bell, and Panera Bread.Today, ordering food through an app is ubiquitous. It’s the most convenient way to interact with a brand. We can order food, earn rewards, and find unique online-only offers.But some fast food apps feel like they’re living in the dark ages.…
about 1 year ago
businessinsider.com

Tips for avoiding deactivation or firing from Uber, DoorDash, and L...

Food delivery and rideshare drivers say they are getting booted off apps like Uber and DoorDash in droves. Many say they are falsely accused of unsafe driving or excessively late deliveries.As drivers struggle to defend themselves, they’re turning to Sergio Avedian, a Los Angeles-based industry advocate for gig workers.Avedian, a multi-app gig driver who shares his best practices on The Rideshare Guy, said he receives about 1,000 emails each week from gig workers seeking his advice. He helps dri…
about 1 year ago
businessinsider.com

McDonald's loses lower-income customers amid inflation pressure - B...

McDonald’s said Monday that customers continue to count on the chain for affordable meals, even as it raises menu prices. But lately, the demographic of those customers is shifting.The chain, which saw US traffic dip in the third quarter, said it is losing sales from “more discriminating” consumers who feel pressure from inflation and rising interest rates. For McDonald’s, that has led to a downturn in visits from lower-income consumers earning about $45,000 a year or less, CEO Chris J. Kempczin…
about 1 year ago
businessinsider.com

How Cava is winning over Chipotle fans - Business Insider

I remember the days when walking into a Chipotle at lunchtime meant facing long lines that extended to the back of the restaurant. Tackling the crazy crowds was worth it because the fresh-Mex chain was an exciting concept in its heyday.It offered giant foil-wrapped burritos, created your way in a walk-along setup like Subway. Foodies looking for healthier options were attracted to Chipotle’s nontraditional burrito ingredients, such as brown rice, non-fried black or brown beans, and grilled veget…
about 1 year ago
businessinsider.com

Starbucks sues employee union over logo use in pro-Palestinian soci...

Starbucks and the labor group representing more than 360 of its unionized stores in the US are suing each other over use of the company’s name and logos. The legal battle erupted when, according to Starbucks, the union and a local affiliate representing employees posted or reposted social media messages on X, formerly Twitter, that called for solidarity with Palestine. In a trademark-infringement lawsuit filed Wednesday, Starbucks accused Starbucks Workers United, and an affiliate, Iowa City St…
about 1 year ago
businessinsider.com

Chick-fil-A to pay $4.4M in cash, gift cards to settle delivery-pri...

Chick-fil-A reportedly has agreed to shell out $4.4 million to customers who accused the chain of promising low-delivery fees, while “secretly” inflating menu prices as much as 30% during the pandemic.The legal-news site TopClassActions first reported the settlement, which comes less than a month after a group of six plaintiffs filed a lawsuit seeking class-action status in a Georgia federal court. According to the news outlet, the fried chicken chain did not admit guilt in the settlement.In the…
about 1 year ago
businessinsider.com

McDonald's Franchisees in Middle East Divided Over Israel-Hamas War...

McDonald’s, the world’s biggest burger chain, is caught up in the Israel-Hamas war. The conflict has divided McDonald’s franchisees in the Middle East, who have taken to social media to show their support for Israeli troops or Palestinians in Gaza.On Thursday, McDonald’s Israel announced plans to give away thousands of free meals to the Israel Defence Forces. Two days later, McDonald’s Oman, also known as Al Daud Restaurants LLC, said it had donated ”$100,000 towards the relief efforts for the p…
about 1 year ago
businessinsider.com

TikTokers share secrets to hacking Starbucks app for discounted dri...

Savvy TikTokers looking to save more than pennies on their favorite Starbucks drink are showing coffee lovers how to hack the chain’s app to save money on premium drinks such as a pumpkin spiced latte.One TikToker said she knocked off about 50% on a venti iced coffee with her mobile app hack.“It feels illegal that I just bought this coffee for $3,” said a TikToker with the handle @sophiacelentano48.the best coffee ordering hack #foryou #fyp #cheapstarbucksdrink #affordablestarbucksorder #starbuc…
about 1 year ago
businessinsider.com

Taco Bell tests chicken nuggets to take on McDonald's - Business In...

There’s nothing Mexican about chicken nuggets, but that doesn’t bother Taco Bell.Starting October 12, the chain is testing Crispy Chicken Nuggets in select stores as the chain plans to disrupt a category where it sees weakness.“This is like truly a very premium nugget. It’s not a chicken nugget patty you might get at some fast-food restaurants. This is very much more elevated,” Mira Leon, a member of Taco Bell’s product development team, said during a recent media event at the fast-food chain’s…
about 1 year ago