Mike Gleason

Google introduced AI features to summarize conversations, transcribe calls in Workspace and enhance meeting audio and video quality.

The Microsoft Updates app allows manufacturing workers to quickly fill out and share reports and requests in Teams.

Apple will release more-capable MacBooks and a slate of features that will make it easier for business users to collaborate, multitask and secure passwords.

Cisco Webex Calling will automatically switch to the public telephone network when a company’s internet connection goes down.

The latest Microsoft Teams update with AI removes echoes that make it difficult to meet from large rooms or hold a natural conversation.

Zoom has opened its video conferencing platform to any developer building apps that would make the product more valuable to business users.

Meta wants to be the dominant payment provider in the metaverse with the recently launched Meta Pay.

Microsoft has given IT staff a tool to ensure data doesn’t leak when employees use personal, shared and public computers to access Office apps on the web.

Zoom joins Microsoft and Cisco in bundling its collaboration products into a more attractive offering for businesses with Zoom One.

After years of growth, the PC market’s winning streak is behind it. Shipments have dropped in two consecutive quarters, IDC said.

Microsoft addresses remote and hybrid work isolation with Viva Engage. The app lets employees share Facebook-style posts across the 365 suite.

Zoom has added virtual whiteboards to webinars, while RingCentral and BlueJeans have introduced boards supporting more devices.

Zoom has added information from phone calls and Microsoft Dynamics 365 to IQ for Sales.

Samsung has improved support for office productivity apps to jump-start sales to business users.

Zoom has improved its Contact Center product, but it still lacks feature parity with its competition.

VMware has aimed its revamp of Horizon Cloud at cutting the time and resources needed to provide virtual desktops for large numbers of workers.

The two largest PC manufacturers worldwide have warned investors that businesses have slowed computer purchases.

Slack Canvas gives workers a persistent place to save data so that they can find it without scrolling through chat messages.

Jamf has agreed to buy iOS device security firm ZecOps and add its threat-seeking capabilities to its software.

This year, Microsoft will release Loop to let 365 customers gather and share information across the office productivity suite.