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Jacqueline Biscobing

Jacqueline Biscobing

Author at TechTarget at TechTarget

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Location
United States
Languages
  • English
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    Recent Articles

    techtarget.com

    speech analytics

    This definition explains the meaning of speech analytics and how contact centers can use speech recognition software to learn more about their customers.
    over 4 years ago
    techtarget.com

    What is churn rate? | Definition from TechTarget - TechTarget

    Churn rate is a measure of the number of customers or employees who leave a company during a given period.
    over 4 years ago
    techtarget.com

    OLAP (online analytical processing)

    OLAP (online analytical processing) is a computing method that enables users to easily and selectively extract and query data in order to analyze it from different points of view.
    over 4 years ago