Eileen McClelland

The Diamond Reserve, based in Denver, is in a growth mode.

4 Weeks to Peak Holiday Performance

Rumanoff’s Jewelers turned a tired old building into a warm, open environment where clients like to stay a while.

Third-generation owner's distaste for dated flooring snowballed into a complete reinvention of her family business.

Lee Krombholz cut hours and inventory to focus on vintage, while his wife's needlepoint shop took off.

Karen and Rob Hollis are shrinking their footprint and doubling down on what made them successful in the first place.

Second-generation owner invested in tech and shop talent to bring the family business back to its handmade roots.

Laura Kitsos keeps adjusting her model, from two storefronts to a tucked-away alley location with rotating pop-ups on the horizon.

The owner, Alysa Teichman, is the daughter of Ylang 23 founders Joanne and Charles Teichman.

Store owner Brent Harden made his first sale at 14. His business, 77-year-old La Maison d’Or Jewellers, is also deeply connected to its clientele.