Dan Shine

Automotive News' Best Dealerships To Work For winners were crowned Oct. 9 in Nashville.

Here is a compilation of advice from service department experts.

A Tennessee high school class will build a vintage racing motorcycle as part of a Northern Tool + Equipment program to expose students to a career in the trades.

Dealerships in Pied Piper’s study received website and telephone scores based on performances in weighted measurements tied to best practices most likely to drive service revenue and customer loyalty.

The Asbury CEO said more advanced vehicles requiring more skilled technicians will give dealerships an edge in service and parts business.

The latest Cox Automotive Dealer Sentiment Index showed dealers continue to have positive feelings about their service and parts business.

Vehicle inspection company UVeye partnered with Jaguar Land Rover to scan all vehicles entering the U.S. for scratches, dents or dings.

Several dealerships, including Holman, Crain Automotive Team, Krause Auto Group and Gettel Automotive, increased their rankings.

A CDK Global study on EV ownership examined how electric vehicle drivers feel about their service experience.

Mavis Tire Express Services, one of the country's largest independent auto repair chains, acquired Midas. Terms of the deal were not disclosed.

Automotive News' Research & Data Center ranked the top 100 dealership groups based in the U.S. based on 2024 revenue from service and parts and body shop.

Automotive News' 2025 lists of top 100 dealership groups based on service and parts and body shop revenue are now live.

Dealers gave their current fixed ops business high marks and expressed optimism for the next quarter, according to a recent Cox Automotive survey.

Briana Nelson of Toyota Financial Services said her biggest career lesson was to ask for what you want.

Customer satisfaction at independent repair shops for tire replacement, quick oil change and full service maintenance increased in the latest J.D. Power study.

WarrCloud’s automated warranty claims processing allows dealerships to outsource the task to an artificial intelligence-based platform.

Hertz said April 16 it will feature UVeye vehicle inspection systems at major U.S. airport locations to improve how it checks in and scans its fleet.

A bipartisan "right to repair" bill was introduced in the U.S. Senate a couple of months after similar legislation was presented to the U.S. House of Representatives.

How to discuss tariff-related price increases in service department

Fleet software platform provider Fleetio acquired Auto Integrate, which features a maintenance authorization platform.