Brice Dunwoodie

Microsoft’s Office SharePoint Server 2007, or “MOSS” for short, is Microsoft’s first integrated server platform that aims to provide web content management, enterprise content services, and enterprise

Regardless of whether you like or are revolted by the term Web 2.0, most people can at least agree that the Web is a continually evolving place and that significant changes in both the underlying tech

Here at the 10th International Protégé Conference in Budapest, Hungary the word of the day is ‘ontology’. Most folks inside these walls know exactly what that means. Most people outside these walls do

Having just launched our Job Board for the Content Management market , we’re paying a bit more attention to employment trends lately.

The telling of stories is perhaps the most ancient of human arts. And as most of us know, it’s not one easily mastered -- who hasn’t told a joke that flopped or recounted a hilarious scenario to group

Following Adobe’s enormous acquisition of Omniture , in a deal roughly one-eighth the size, the company has snatched-up Switzerland-based Day Software, a well known (to us) maker of Java-based content repositories and enterprise-focused Web Content Management software, via an all-cash

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Simpler Media Group CEO, Brice Dunwoodie delves into the impact AI is having on voice of the customer programs and where this fledgling technology is heading.

Getting customer-centric and prioritizing the CX in your company isn’t just about shifting your cultural mindset or setting new innovation priorities.

Is improving customer experience today actually difficult for employees to accomplish? It doesn’t have to be, if you create the right alignments.