Bill Siwicki

The community-based organization God's Love We Deliver has decreased the time it takes to intake a client into its program and start meal services, as well as the time between service delivery and billing – speeding reimbursement.

The results of using the technology have been transformative, its associate chief medical officer says. Among other gains, the AI tool has generated $13K in annual revenue per clinician through enhanced HCC and greater E/M coding accuracy.

AltaMed's medical director of clinical informatics shows how the organization first researched the technology, piloted systems, picked a vendor, wrote a responsible use agreement and launched an AI scribe that has saved providers valuable time.

Physician staffing shortages are serious, with rural hospitals in particular having a difficult time keeping enough doctors onsite. Virtual hospitalists can handle admissions, rounding and discharges from afar, says one physician expert.

Two executives from the St. Louis community health center discuss results of a generative AI pilot designed to enhance interpretation services – extending the reach of multilanguage accessibility to its six FQHCs with large immigrant populations.

Without visibility into how clinician decisions impact quality and cost, even the highest-quality doctors are flying blind with value-based care, says one analytics leader. Health systems must evaluate where the levers for true improvement lie.

As one provider moved from reactive paper-based management to proactive, tech-supported leadership, it has been focused on connecting systems, standardizing workflows and turning data into action, its CNO explains.

The aim is to find new uses of real-world data in AI development, and to help health systems move from fragmented, compliance-heavy processes toward the creation of ethical, scalable innovation pipelines, a UPMC expert explains.

Edward Marx, a longtime CIO and expert in IT strategy, discusses his ideas for a new way patients can interact with AI-enabled physicians – one that offers big potential, but could pose a threat to hospitals' existing care models.

Ernst & Young's Kim Dalla Torre offers a fresh look at artificial intelligence in healthcare, the biggest ROI and adoption gains in telehealth and remote patient monitoring, closing health disparities, and compliance and cybersecurity.

An executive who in his career has had oversight of nearly 70% of America's healthcare data explains the concept, and why it's needed for artificial intelligence to succeed in the industry.

We spoke with a nurse expert on artificial intelligence who advises hospitals and health systems about potential hazards when working with AI vendors. She described the questions to ask those vendors, to assess whether they really understand healthcare.

Virtual services at the sprawling Florida health system have helped strengthen essential clinical programs, says Jonathan Witenko, transforming struggling initiatives into lasting pillars of care delivery.

And "even though projects have a start and an end date, the work continues," says Epic Emeritus CMIO Dr. Jonathan M. Sternlieb, who offers some lessons from a long career as a physician and clinical informaticist.

One analysis showed participant costs were substantially lower – 8% below an employer client's general adult population and 14% below the traditional primary care group that received preventive services elsewhere.

Technology can enable medical education programs to accept more students, even with space or site shortages. It also strengthens compliance and meets accreditation standards – while preparing med students for a digital-first healthcare environment.

The CIO of the 90-location multi-specialty medical group explains how call abandonment rate dropped 44% and average wait times decreased 71% – leading to an improved patient experience.

Karthik Raja, chief analytics and AI officer at the sprawling 16-state health system, says artificial intelligence is "not one thing. It is a class of problems." Finding and applying the right methodology to solving them is key, he says.

The health system's chief physician executive recognized that adding a new technology to the patient-physician encounter could be counterproductive if not done correctly. But the benefits of automated scribing have been notable, he says.

Through robust use of telehealth, Catalight offers care to 99% of families within 10 days – roughly 80% faster than national norms. The customer satisfaction score is 4.34 out of 5. And there has been a 30% reduction in care costs.