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Ben Moore

Ben Moore

Analyst at PCMag.com

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Location
United States
Languages
  • English
Covering topics
  • Computers & Technology

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Recent Articles

pcmag.com

The Best CRM Software We've Tested for 2026

Customer relationship management (CRM) goes beyond contact tracking to provide a comprehensive view of every customer relationship, including purchases and support calls. Our top, tested picks will help you find the right one for your business.
pcmag.com

The Best IT Help Desk Software We've Tested for 2026

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter. We've tested the top solutions to help you choose the right one for your small business.
pcmag.com

The Best Business VoIP Services We've Tested for 2026

Voice over IP has long been a mainstay of business communications, and today’s solutions have evolved into unified platforms that combine voice, video, chat, and other features. Here are our recommendations for business VoIP services based on our independent tests.
pcmag.com

The Best Small Business CRM Software We've Tested for 2026

Do you want a CRM system for your SMB but worry about being overwhelmed by cost and complexity? We’ve got you covered. We test and rate CRMs that can get the job done for any organization, no matter the size.
pcmag.com

The Best Help Desk Software We've Tested for 2026

If you’re looking to make your support staff more efficient and responsive, help desk software is an essential tool for automating service functions. We test and rate the top options to help you find the perfect solution for your business.
pcmag.com

Lose Your Landline: The Best VoIP Home Phone Services for 2025

Choosing voice over IP (VoIP) for your home phone can boost your call quality and save money. We test and rank independent VoIP services so you can choose one that offers the best calls for your coins.
pcmag.com

The Essential Software Stack Your Small Business Needs to Succeed

Our experts have assembled the ultimate SMB toolkit with our top tested picks for CRM, e-commerce, web hosting, and more, so you can focus on growing, not guessing.
pcmag.com

Sling TV Review: Robust Live TV With Confusing Channel Options

Sling TV is a reliable live TV service with a lot of channel flexibility, but it lacks some local channels. Some of its features and interfaces are not as sophisticated as competitors’, either.
pcmag.com

IFTTT Review

IFTTT, which stands for “if this, then that,” is a slick and extremely useful service that lets you connect apps, services, and smart home devices.
pcmag.com

Plex Review

Plex’s intuitive interface and comprehensive platform support make it an excellent option for setting up and maintaining a personal media server. An expanding library of free streaming content increases its appeal.
pcmag.com

The Best Parental Control Apps for Your Phone

PCMag is your complete guide to PC computers, peripherals and upgrades. We test and review computer- and Internet-related products and services, report technology news and trends, and provide shopping advice and price comparisons.