April Berthene

Many brands have live generative AI programs up today including Stitch Fix, eBay, Newegg, Babylist, UrbanStems and J’evar.

Online retailers with an on-site blog often boast higher traffic and sales from organic search. Plus, retail blogs can increase conversion.

When it comes to the online customer shopping experience, the Top 100 online retailers offer more customer service options than the Top 1000.

Top retailers share how they provide top customer experiences with on-site video, overhauled loyalty programs or robust editorial content.

The struggling retail chain says it won’t replace Nir Patel, leaving the chief operating officer role unfilled. The struggling retail chain says it won’t replace Nir Patel, leaving the chief operating officer role unfilled.

Williams is selling her Wyn Beauty brand online at WynBeauty.com, as well as at Ulta.com and at 685 Ulta stores.

Rent the Runway looks to the future in its Q4 earnings, reporting its investments in customer service in 2023 will pay off in 2024.

An Airship study finds that Black Friday is the top day for consumers to download retailer’s shopping app.

Ikea aims to have its employees better understand, leverage and innovate with artificial intelligence (AI).

The Home Depot’s vice president of Orange Apron Media and monetization explains what’s in store for its retail media network.