Andy Markowitz

AARP opposes new ID-proofing rules that could force millions to file claims in person

Verification by phone no longer an option for those applying for Social Security

SSA restores policy of cutting off payments to correct past errors

Commissioner says customer service is a priority as the administration seeks budget cuts

Older Americans continue to raise concerns about payments, customer service

AARP calls for reassurances from SSA on commitment to customer service

67 million Americans receive benefits that they have earned

Older adults more accurately forecast future benefits when they get regular updates from SSA, new research finds

Social Security doesn’t work like a savings account for individuals, but pooled interest from contributions helps fund the trust that pays beneficiaries.

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