Andy Kollmorgen

Brian and his wife kept their card details safe, but the bank says the couple are to blame after a thief used their account and PIN.

An Australian Uyghur rights group has taken legal action to force the retailer to substantiate that its supply chains are as ethical as it claims.

The government's reinsurance pool has lowered premiums for people in high-risk areas, but across the rest of Australia they're doubling and tripling.

We're targeting confusing and complicated energy pricing in our first designated complaint to the regulator.

Consumers who were unfairly sold 'add-on' insurance before July 2019 have until 30 June to demand their money back.

The TGA has its work cut out for it when it comes to policing overseas platforms.

A cybersecurity firm warns that Australian businesses must do better.

Metering businesses are beyond the reach of the energy ombudsman in NSW and have a poor record of sharing meter data with retailers.

No ticket, no refund, and one very unhappy customer.

New ‘demand charges’ and other tariffs are catching some customers by surprise.